Corporate Counsel Announces Its 2024 Women, Influence and Power in Law Awards!
Corporate Counsel is excited to announce the honorees for our 2024 Women, Influence & Power in Law Awards! The WIPL awards honor in-house and law firm women leaders and allies who have demonstrated a commitment to advancing the empowerment of women in law. These outstanding honorees will be recognized at an awards dinner on Sept. 24 as part of our Women, Influence & Power in Law Conference in Chicago.
The Legal Help Desk: Shifting Toward User Sentiment as the Primary Health Factor
As technology continues to advance, the legal profession is witnessing a reevaluation of conventional practices when it comes to help desk support for employees. Users now expect more than just timely resolutions; they want a better end-to-end user experience. The gauges we use to measure customer satisfaction have changed and are shaping the overall future success of the legal technology support ecosystem.